The staff in our Invisible Walls Visitor Centres aim to make the experience of visiting a prison as positive and supportive as possible. They are friendly and welcoming, taking time to explain what to expect, answer questions and help families feel more comfortable and prepared throughout the visit.

Our teams are also there to support you before and after your visit. We offer advice, guidance and information, and can connect you with a range of organisations for ongoing support. We also run Family Forums in partnership with prisons, giving families the chance to share feedback and help shape the service.

Family Focused Interventions

We deliver a wide range of family focussed interventions to individuals and groups. 

Our interventions work directly with children and family members who have a loved one in prison as well as interventions solely for people in prison. If you would like more information about our interventions, please ask one of our team at your Visitor Centre.

Visiting Times

  • HMP Parc
  • HMP Cardiff
  • HMP Usk
  • HMP Prescoed
  • HMP Bedford
  • HMP Littlehey
  • HMP Oakwood
  • HMP Five Wells

HMP Parc

Address: Heol Hopcyn John, Bridgend CF35 6AP

Tel: 01656 300200

Visiting times:

Monday / Tuesday / Thursday:
14:00 – 15:00
15:45 - 16:45
17:45 - 16:15
Wednesday:
17:45 – 18:45
Friday / Saturday / Sunday:
09:00 – 10:00
10:45 – 11:45
14:00 – 16:00

HMP Cardiff

Address: Knox Road, Cardiff CF24 0UG

Tel: 02920 923100

Visiting times:

Monday to Friday:
14:00 – 15:30
Saturday:
09:30 – 11:00
Sunday:
14:00 – 15:30

HMP Usk

Address: 47 Maryport Street, Usk NP15 1XP

Tel: 01291 671600

Visiting times:

Tuesday to Sunday:
14:00 – 16:00
Wednesday:
17:00 – 19:00 (General session)

HMP Prescoed

Address: Coed-y-Paen, Pontypool NP15 1PS

Tel: 01291 671731

Visiting times:

Wednesday:
14:00 – 16:00
Saturday:
14:00 – 16:00
Sunday:
14:00 – 16:00

HMP Bedford

Address: St. Loyes Street, Bedford MK40 1HG

Tel: 01234 373000

Visiting times:

Wednesday / Thursday / Saturday / Sunday:
2.15pm - 3.45pm

HMP Littlehey

Address: Crow Spinney Lane, Perry, Huntingdon, Cambridgeshire PE28 0SR

Tel: 01480 335000

Visiting times:

Tuesday - Friday:
2pm - 4pm
Saturday / Sunday:
9am - 11am
2pm - 4pm

HMP Oakwood

Address: Oaks Drive, Featherstone WV10 7QD

Tel: 01902 799698

Visiting times:

Monday to Thursday:
14:30 - 16:30
18:30 - 19:30
Friday:
14:30 – 16:30
Saturday / Sunday:
09:00 - 11:30
14:30 - 16:30

HMP Five Wells

Address: Doddington Road, Wellingborough NN8 2NG

Tel: 01933 832852

Visiting times:

Monday
14:15 – 16:15
Tuesday / Thursday
09:15 - 11:15
14:15 - 16:15
17:30 - 18:30
Saturday / Sunday:
09:15 – 11:15
14:45 - 16:15
Support our work
By supporting Invisible Walls, you help families stay connected, reassured and hopeful. Whether through donating, partnering or spreading awareness, your support helps create positive change.
We’re here to help
If you’re a family member looking for support, or a professional wanting to learn more about our work, we’d love to hear from you.